Innovation in Hospitality
The Department of Innovation in Hospitality is concerned with exploring future trends and developments in the hospitality industry. This industry is becoming increasingly important as a source of revenue for countries, regions and cities, creating employment for large numbers of people. While this makes the industry very valuable for the future, it is also in constant flux, with traditional values falling by the wayside and both customers and employees becoming increasingly demanding when it comes to quality and diversity. The Department, aware of the importance of anticipating future trends, is committed to practical research that supports businesses in the hospitality industry in setting policies and introducing innovations.